Privacy Policy

Last updated: September 28, 2026

RideEnergy helps you estimate whether your e-bike battery is likely to last for a planned ride. You can import a GPX route, enter details about your bike and rider profile, receive an estimated battery range, and save ride results to improve future estimates.

Your data stays on your device

RideEnergy is designed to work without an account and without a server.

Bike profiles, rider details, routes prepared from GPX files, planned rides, saved ride results, and personalised estimation settings are stored locally on your device.

RideEnergy does not send this information to its publisher.

The original GPX file is used to prepare your route, then is not retained by the app after import.

Information used by the app

RideEnergy uses only the information needed to provide its features, including:

  • Bike details, such as battery capacity, bike weight, bike type, and assistance modes

  • Rider weight

  • GPX route data, including route coordinates and elevation when available

  • Battery levels you choose to enter before or after a ride

  • Saved ride results and whether you followed the suggested assistance plan

This information is used locally to calculate battery estimates and, when you save results, to improve future estimates for your bike.

No account, advertising, or analytics

RideEnergy does not require an account.

RideEnergy does not include advertising, third-party analytics, behavioural tracking, or a data broker service.

RideEnergy does not sell, rent, or share your personal information.

Maps and file providers

RideEnergy uses Apple Maps to display route maps. Apple may process map requests under its own privacy policy.

When you select a GPX file, your chosen file provider, such as iCloud Drive, may process that file according to its own settings and privacy policy.

Retention and deletion

You can erase your local data at any time from the Privacy section in RideEnergy.

Deleting the app also removes the data stored in its app container, subject to any backups managed by iOS according to your device settings.

The visible ride history is limited to your 20 most recent saved results. Older rides may continue to contribute to aggregated personalisation settings until you erase your ride history and personalisation data.

Health data

The current version of RideEnergy does not request, read, or store Apple Health data.

Children

RideEnergy is not designed for children under the age required to use the App Store in their country or region.

Changes to this policy

If this policy changes, the updated version will be published on this page with a revised date.

Contact

For privacy questions, contact:

support@neostudent.app

Support

RideEnergy Support

RideEnergy helps you estimate the battery level you may have at the end of an e-bike ride. It uses your route, bike details, rider weight, and the battery level you enter.

Understanding an estimate

RideEnergy provides an estimate, not a guarantee.

Battery consumption can vary because of factors the app cannot fully measure, including:

  • Wind

  • Temperature

  • Road or trail surface

  • Tyre pressure and rolling resistance

  • Cargo

  • Battery age and actual battery health

  • Motor efficiency

  • Your speed and pedalling effort

  • Changes to the assistance mode used during the ride

Always keep a battery margin appropriate for your route, conditions, and safety needs.

How to get the best estimate

For the most useful estimate:

  • Enter your bike battery capacity in Wh

  • Use the actual weight of your bike when possible

  • Enter your rider weight

  • Check that your GPX file contains reliable elevation data

  • Enter the battery level shown by your bike before the ride

  • Choose the battery level you want to keep at the finish

  • After the ride, save the actual battery level shown by your bike

Saved results can gradually improve future estimates for that bike. A single result will not radically change the model.

GPX import issues

If a GPX file cannot be analysed, check that:

  • It contains a valid route or track

  • It has enough distinct route points

  • It includes sufficient elevation data

  • It does not contain implausible elevation changes

  • It is not excessively large

RideEnergy analyses GPX files locally on your device.

Saving a ride result

At the end of a ride, enter the battery percentage shown by your bike only if your bike provides a percentage.

Do not guess a percentage if your bike only shows bars or a non-percentage indicator. An approximate value can reduce the quality of future estimates.

You can edit or delete saved rides from your history.

Contact support

For help, email:

support@neostudent.app

Please include:

  • Your iPhone model

  • Your iOS version

  • Your RideEnergy version

  • A short description of what happened

  • The action you were trying to perform

  • Any error message shown by the app

Please do not send a GPX route, screenshot, or personal information unless it is necessary to explain the issue.